Avon Guarantee is the same as the Mark Guarantee because Mark is a
subdivision of Avon. Every standard Avon is held to, so is
Mark. Their Guarantee is as follows:
(It reads): “If you’re not happy, we’re not.
We'll give you a full refund or
an exchange with your return.
It's that simple”
- Susan Kropf, President--Avon U.S.
The purpose of the Avon Guarantee, a cornerstone of our business since 1886, is to ensure that all of our Customers are completely satisfied with their Avon purchases. When the products are delivered, you should ensure that the following conditions exist: • The product is in perfect condition. • All parts function properly. • It is exactly what the Customer ordered and expected. • If it is makeup, it is the right form or shade. • If it is fragrance, it is the right one. If a product does not meet a Customer’s satisfaction, the mark Representative will be glad to take it back for a refund or replacement. It is particularly important to review makeup shades, jewelry and fragrance.
A Message from Allison: As your Mark Representative I abide by the Avon/Mark Guarantee. I want to have very happy customers so if I am not fulfilling any of the above mentioned please bring it to my attention. Thank you.
Copyright 2004 Allison Scott. All Rights Reserved.